Market Director - Chicago
Spredfast
Chicago, IL, United States
Full-Time
Position Summary:
The Market Director role is Spredfast’s social practitioner lead in key customer markets around the US. The MD is a part of the group we call the “Foundation” serving Spredfast’s ongoing customer needs with everything from strategic guidance to planning, training and technical enhancement advocacy. The MD role has 3 major functions:
* Working closely with our lead customers in market to ensure their ongoing social success and optimizing the value they receive from the Spredfast platform
* Working closely with our Services team to provide strategic and analytic services to key customers in their local market
* Partnering with our regional Sales Directors on new sales cycles. You will take an active role representing enablement, training, and custom services in the Strategic Selling process
Education:
* Bachelor’s Degree or equivalent experience
Major Job Functions:
* Leads the Spredfast relationship with a group of up to 8 strategic Spredfast customers in market
* Serves as the face and voice of Spredfast in that market by staying involved in community social activities
* Partners with local market Sales Directors in conversations with potential and existing customers regarding enablement and strategic services
* Performs strategic services as appropriate for key customers in their patch
* Interfaces with the Implementation team, articulating customer requirements, to ensure a smooth transition from Sales to Services and to ensure successful customer implementation of Spredfast
* Stays connected to developments at Spredfast’s Austin HQ and frequently travels to Austin
Skills/Requirements:
* Experience managing/ rolling out social programs for large enterprises – either at an agency or from within
* 6+ years work experience with at least 3 of those focused in social
* Ability to synthesize and report on the success and opportunities of a social media program
* Track record of excelling in a multi-threaded environment – balancing needs across multiple projects or clients
* Direct experience with Spredfast, another major SMMS or listening platforms
* Active involvement in the social community in your city
* Excellent written, verbal, social media and interpersonal communication skills
* Demonstrated ability to gather information about a business need, rapidly analyze the contents, and determine the best possible software + services solution
* Self-starting, proactive, and resourceful
* Ability to quickly change focus to meet deadlines and special report requests
Markers of Success
* Success, reference-ability and growth of the market’s strategic accounts
* Sales goal achievement in your market
Supervisory Responsibilities: No
Personality:
* Ability to quickly establish rapport
* Ability to read situations and people
* Willing to travel as required
Learn more: Market Director - Chicago
We meet about once a month to discuss topics related to Chicago Social Media Marketing .
Meeting information is posted on our Events Page.